Patient Experience
Staff is efficient and friendly. They explain what they are doing and why in a language that you can understand.
Really good experience and great care taken by DR. Ordonez and the follow up fashion guru Jonney Ramos. Great Team!
Just had an appointment today and it was my first vision exam ever so I didn’t know what to expect, but I had such a pleasant experience at Invision Optometry. It’s definitely a first class facility all around from the set up to the staff members. Andrea took care of me and was so nice getting help from her and the other staff members. Would definitely recommend them if you are looking for an optometrist or anything vision related!
GREAT Customer Service! And Customer Care. I felt like I mattered to them.
My wife had a severe infection in her eye causing her to lose sight in that eye. After a trip to the emergency room on Saturday, the problem got worse. I called Dr. Kling on Sunday and he did not have any doctors available but stated he could see us the following day (Monday). Sure enough, he and his staff got her into their office the very next day. Both Dr. Kling and Dr. Ordonez examined her and felt that her infection was severe enough that she needed to see a specialist immediately. Instead of sending us out the door, they immediately started contacting their colleagues in the area. They found someone in the area and we were seen within an hour. My wife is now on the road to recovery with the proper medications. This staff truly cares about their patients. Thank you Dr. Kling and Dr. Ordonez and your stellar staff for the top notch care.
Invision has a great staff and an amazing selection of frames. They take the time to get to know their clients. Would not go anywhere else!
I remember reading amazing reviews when I first went to see a different DR here, and I couldn't believe them….they WERE TRUE! They are in the business of KEEPING YOUR BUSINESS and have done so at every turn. I saw a different DR today, DR RUSSO and she exceeded all expectations again. The person who checked me in, and the assistant who gave me a few tests and prepared me for the DRs eventual visit was far above PAR, and at 58, living in San Diego, I have seen a few OPTOMETRISTS….never switching again! Do yourself a favor, try them, and remember, when a business treats you how you wish all businesses did…..you owe them a smile and a thank you! Nailed it, love the location and parking as well. TOP SERVICE FOR YOUR VERY IMPORTANT VISION!
Invision Optometry is extremely professional with a very friendly and efficient staff. Dr. Tu explained very clearly what was going on with my eyesight and l felt like the exam was the best one I've ever had. He seemed to genuinely care about my eye health! They also have an excellent selection of glasses. You can't go wrong here. They are first rate in eye healthcare.
