Patient Experience

First time at this office on May 4th. Staff is GREAT. Super friendly. Dr. Meagher was amazing. Very thorough and explained everything in a way I understood. Brenda was her assistant! She was very professional and friendly. Front desk was great, and they made me a delicious espresso. 😋 Everyone in this office from front office to back office was AMAZING! Definitely recommend this office.

I have been a patient at Invision for quite a few years now and have always received outstanding service and care. I have been wearing special contacts for many years now and recently the manufacturer of those lenses went out of business. To make it even more challenging that company had used a proprietary process to make them. What now? Well, my doctor, Andrea Meagher, found another manufacturer and took me through the process of transitioning me to these new lenses. All the while she kept me well informed and was honest about the fact that these new lenses might not work out. Her conscientious and diligent approach paid off and I was able to successfully transition to the new lenses. Then more recently I woke up one morning and noticed I was seeing large floaters in my right eye that I had never experienced. I went to see Dr Meagher and upon examining me determined I had a small tear in my retina. She then referred me to one of the best retinal specialists in San Diego and I was promptly and successfully treated. I strongly feel that Invision has earned my loyalty as a patient. Thank you to the entire staff for your great customer service and care.

I had a wonderful experience during my eye exam with Dr. Kathryn Ordonez. She truly takes her time to explain everything in detail, which made me feel informed and confident about my eye health. Dr. Ordonez didn’t rush through the appointment—instead, she carefully walked me through each part of the exam and answered all my questions with patience and clarity. It's rare to find a doctor who is both knowledgeable and genuinely caring, and I really appreciated the personalized attention. Oh, and did I mention that the cleaning of the office is impeccable? The space is spotless and well-organized, which made the whole experience even more comfortable and reassuring. Highly recommend her if you’re looking for someone who will take the time to make sure you understand your vision and overall eye health!

We had a scratched eye crisis (4 year old couldn't open her eye, and couldn't stop crying, lots of pain) on a Friday afternoon. We'd never even been here before, but a friend recommended them. The staff managed to squeeze us in right before closing, they were patient with my scared and sad 4 yo, and took excellent care of her. I couldn't be more delighted about the exceptional service and staff.

I have received truly excellent care at Invision for about 7 years. Love the frames they carry (including Salt), the helpfulness and know-how of the technicians (like Esmeralda), and the expertise and kindness of my doctor, Dr. Ordonez. And McKayla (sp?), their front desk person, is gracious and welcoming!

Dr. Ordanez has been treating my severe dry eyes (MGD) for many years. She is taking every step possible to remedy this daily discomfort for me. She NEVER rushes our appointments and always takes her time answering questions and planning next steps. She is friendly, experienced and a very good Dr. I am lucky to have found her.

Everyone who I met at Invision was so nice and helpful. I've been putting getting contacts off for a while, and in the end, they made me feel so confident about getting them.

I really love invision optometry and the service that I get from Carolin. She is excellent at what she does and provides great customer service!